When you buy something like a bike, it is nice to get good service and feel looked after by the dealership.The Rush of joy! haha - what are you thanking them at the shop for?
I believe it their job to sell you what you want! OR did they do something memorable? lets hear it
Good lads Alan and Peter.Got to back up Phil's comment; when a dealer looks after you, keeps you informed and does the little things right it does add to the whole experience.
Woodford Motorcycles did me proud. I messed them about and rejected a bike registered to me because I changed my mind and wanted ABS. They de-registered the bike and while I had to wait a few months for another bike, Alan, one of the owners, kept me in loop at all times, offering me alternative colours as and when they cropped up.
They also agreed to fit the SC-project and DNA filter, circumventing warranty concerns.
Yes, we could just take this granted because we're spending money with them but I for one recognise and appreciate good service when I receive it.
I think Peter might finally let his TDM go in favour of the 09 Tracer. He does love that TDM thoughGood lads Alan and Peter.
Im sorry guys ... i can tell my comment came across all wrong to you guys.When you buy something like a bike, it is nice to get good service and feel looked after by the dealership.
Let's not stamp on MrSquidbeaks joy too quickly ey?
I agree with Phil entirely, I've worked in service industry in the dim and distant past for many years and to be honest I've both given and received utterly crap service despite people spending big money. Despite a mishap with the registration (easily sorted) Webbs of Peterborough were top notch, only having past my Direct Access 4-5 months before (and so no hope of any test rides from any dealers) they were the only ones to offer a test ride as long as one of the salesmen went with me. So I purchased based on the reviews, the good vibe from the dealer and a bit of faith. When my bike went in for 600mile service (a month later) they offered me free choice of a tester for the whole day despite the service being only a couple of hours long and the ink still being dry on my license. I chose an MT-09 for the day (pre-map update) and I'm happy to say after 8 hours and 3/4 a tank spent my investment in the MT-07 was the right one.Good lads Alan and Peter.
No worries Jeppebm. Thanks for posting. It did read a bit "off" but probably crossed wires.Im sorry guys ... i can tell my comment came across all wrong to you guys.
I KNOW it means a lot when a dealer does something great for you and treats you right, everyone knows that. I had the same experience cause this is my FIRST bike, so i know where he comes from. I just wanted to hear WHAT they did for him out of curiosity - hopes this clears my comment up a little!
If he doesnt wanna share what then thats that i guess .
@MrSquidbeak - im sorry if my comment came across arrogant, that most certainly was not my intention.
The dealership kept me posted at all points during the sale, fitted the extras i had ordered without any labor charge including extras that i had brought for the bike from else where.Welcome to the forum bud. What have you moved to the MT from?
I thought you were a local lad when I bumped into you at crescent! That's a shocker from your local dealer, please make sure you pay them a visit on your new MT won't youThe dealership kept me posted at all points during the sale, fitted the extras i had ordered without any labor charge including extras that i had brought for the bike from else where.
Great service and lovely staff would recommend them to anyone down my end that wants a Yamaha.
My local Yam dealership is Haybals Salisbury and as they said it was a 4-5 month wait for the MT07 when i was looking round for a new bike they wouldn't let me test ride there demo model that was currently being used as the managers personal run around! That's bad service! Told me to come back in 2015!
Crescent Yam in Bournemouth on the other hand helped me with every need i had and got the bike to come with my private plate on too
I have moved from a Kawasaki Ninja ZX6r J1 to the MT07. Totally different bikes, but i'm loving how fun the MT07 is